An Assessment of Software Automation and Its Effect on Business Efficiency: A Study of Logistics Firms in Nasarawa State
- Project Research
- 1-5 Chapters
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- Table of Content: Available
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- NGN 5000
Background of the Study
Software automation refers to the use of technology to perform repetitive tasks, streamline workflows, and improve operational efficiency. In the logistics sector, automation technologies such as inventory management systems, route optimization tools, and robotic process automation (RPA) have significantly enhanced service delivery and reduced costs (Okafor & Musa, 2023).
In Nasarawa State, logistics firms face increasing pressure to meet customer demands efficiently. While some firms have embraced automation, others remain reliant on manual processes, resulting in inefficiencies. This study evaluates the impact of software automation on business efficiency in logistics firms.
Statement of the Problem
Logistics firms in Nasarawa State encounter challenges such as delayed deliveries, high operational costs, and errors in manual processes. Despite the potential of software automation to address these issues, adoption remains uneven due to factors such as cost barriers and resistance to change. Understanding the role of automation is essential for improving operational efficiency and customer satisfaction.
Objectives of the Study
- To evaluate the impact of software automation on business efficiency in logistics firms in Nasarawa State.
- To identify barriers to the adoption of software automation.
- To explore strategies for increasing automation adoption among logistics firms.
Research Questions
- How does software automation impact business efficiency in logistics firms in Nasarawa State?
- What barriers hinder the adoption of software automation?
- What strategies can increase automation adoption in logistics firms?
Research Hypotheses
- Software automation does not significantly impact business efficiency in logistics firms in Nasarawa State.
- Barriers to the adoption of software automation do not significantly affect its implementation.
- Strategies for increasing automation adoption do not significantly improve business efficiency.
Scope and Limitations of the Study
The study focuses on logistics firms in Nasarawa State that have adopted or intend to implement software automation between 2023 and 2025. Limitations include differences in firm sizes and varying levels of technological sophistication.
Definitions of Terms
Software Automation: The use of technology to automate repetitive tasks and processes.
Business Efficiency: The ability to deliver goods and services effectively with minimal waste of resources.
Robotic Process Automation (RPA): Technology that automates structured and repetitive business tasks.
